Our Services

Unlike many investigative firms, CCS offers both surveillance and claims investigation services. We employ full-time, professional investigators and field adjusters who are specially recruited, extensively trained and closely managed, ensuring a high-quality, consistent investigation of every case.

Surveillance investigation

We use an aggressive approach to every surveillance investigation, which is tailored to the unique needs of our clients. Our surveillance investigation services include:

  • Surveillance
  • Activity check investigation
  • Background investigation
  • National database research
  • Locate investigation
  • Professional litigation testimony

Claims investigation

CCS provides specialized claim investigative services to the insurance community. Our full-time, experienced claims investigators possess All Lines Adjuster Licenses, are notary certified and receive continuous training in the latest fraud investigative procedures and regulations governing the insurance industry. Our claims investigation services include:

  • Initial claims investigation
  • Recorded/sworn/written statements
  • Medical treatment search
  • Subrogation investigation
  • Compensability investigation (AOE/COE)
  • Clinic surveillance and investigation
  • Property loss/theft investigation
  • Accident scene investigation
  • Dependency checks
  • Document retrieval
  • Fraud awareness/prevention and training
  • Dedicated SIU programs

Special Investigations Unit investigations

Our designated SIU investigators are licensed Florida All Lines Adjusters. SIU services are available to assist with your in-house workload overflow or to independently handle your case. Focused solely on investigating suspicious claims, our SIU staff offers timely, professional and cost-effective service from strategic planning and in-depth investigations through disposition. Our SIU services include:

  • Recorded/sworn/written statements
  • Examinations under oath
  • Subrogation investigations
  • Compensability investigations (AOE/COE)
  • Clinic surveillance and investigations
  • Property loss/theft investigations
  • Accident scene investigations
  • Dependency checks
  • Medical treatment search
  • Document retrieval services
  • File review and audit
  • Fraud awareness/prevention and training programs
  • Liaison and fraud reporting services
  • Dedicated SIU program

CEU training

We provide continued education courses for employers, carriers and third-party administrators throughout Florida, Georgia and Alabama. To assist in maintaining regulatory compliance and professional development, CCS offers courses related to the investigation of all lines of insurance claims.